Korrect Computer Solutions' Software and App products provide a paperless solution for the day-to-day management of any High Cost Credit Service. From a simple to use App for agents, to a comprehensive back-office system operated by managers and administrators, we deliver the key to an efficient, cost-effective and compliant way to manage your credit business.
The back-office system provides a one ‘click’ solution to access all the data you need for your credit management in one place. From a single customer view including account performance, identity verification and affordability assessments, through to agent performance, statistical and financial reporting, it has never been easier to manage your entire business.
Agents use a handheld device to log on to the easy to use App, which simplifies lending and collecting on the doorstep or when liaising with customers. The App sends the relevant data securely to the back-office system for viewing and administration. The structure and process ensures compliance with regulatory requirements, business policies and procedures.
Managers and administrators can access all the information required to manage customers securely and effectively. A single customer view includes loan and payment history, together with photographic evidence of ID, proof of address and income. Affordability assessments signed and verified by the customer and e-signatures captured on electronic agreements allow compliance checks to be performed easily and quickly.
Everything the agent needs to carry out their job is provided in the App. Collection activity incorporates walk sequence, amounts collected, rebates, and lodgment returns. For customers requiring a loan, personal information, evidence of ID, income, affordability, credit checks, and agreements are all completed on the App. The customer's e-signature is always required for verification of information as well as the agreement.
Developed by a Home Credit business owner the wide range of standard reports allow you to efficiently manage customer, agent and business performance, as well as regulator returns. Bespoke reports can be provided at additional cost.